For balance inquiry, call 1-800-511-2752 or go to macys.com/gcbal. This card is redeemable only for merchandise and in-store services at Macy’s, Macy’s Backstage, Market by Macy’s and macys.com (US only); it may not be redeemed for cash (except as required by law) or applied as payment or credit to any credit card account. Macy’s reserves the right to decline gift cards from unauthorized sellers, including auction sites. This card may be placed on hold or rejected if fraud is suspected. Protect this card: you are responsible if it is lost or stolen. Lost or stolen cards will only be replaced with proof of purchase and only for the value shown on our records. This card is issued by Macy’s Retail Holdings, LLC and is required for all inquiries. Your Macy’s gift card never expires.